customer support

Our operators are at your service

Broadsat has long standing experience in highly qualified customer support. Customer care has always played an important role for us.
How to contact us
You can call us or e-mail us. Our response times are very fast and you will get the solution you need in a short time.


Broadsat support

For general information about Broadsat services, please write to
broadsat-info@broadsat.com.


You can also call us on +39 050 3870888.
We are available Monday to Friday from 9.00am to 6:00pm (GMT+1).
You can send a fax to +39 050 3870808.


OPENSKY™: technical support and how to send us documents

For any information about your subscription status and your account, please write to subscription@broadsat.com. You can also send your documents to that address.
For technical problems or help with configuring our services, please write to opensky-support@broadsat.com

For further information on the configuration of OPENSKY™, please visit the specific page.


Two-way services

For general information and technical support, please write to
twoway-info@broadsat.com



Hardware: our advice service

8Box. For general information and technical support, please write to 8box@broadsat.com

Niagara. For general information and technical support, please write to niagara@broadsat.com

For general information on any other hardware product, please write to broadsat-info@broadsat.com